1
Request the hand-off
Select the destination and capture the reason, priority, and patient context.
Internal referrals
Preserve patient context across departmental and specialist hand-offs
Request, accept, reject with a note, complete, or cancel referrals between OPD, emergency, inpatient teams, departments, and specialists.
The operational problem
A referral should not become an untraceable verbal request
The sending and receiving teams need the same patient, encounter or admission, reason, priority, status, notes, and timestamps. CliviQue records the operational referral lifecycle without presenting it as a full scheduling system.
What CliviQue currently supports
Source and destination context
Keep the originating workflow and receiving department or specialist visible.
Explicit lifecycle
Record requested, accepted, rejected, completed, and cancelled milestones.
Response and completion notes
Retain operational notes and actors at the relevant hand-off stages.
Printable referral form
Generate a deterministic referral form from the live record.
How the workflow progresses
A connected operational sequence
2
Respond
The receiving team accepts or rejects with an operational note.
3
Complete or cancel
Close the referral with its milestones preserved in the patient trail.
Current scope and limitations
What this feature does not claim
- Internal referrals are operational hand-offs, not a full appointment or consultation scheduling module.
- Workload balancing and specialist rota optimization are not part of the current MVP.
- Referral content must be entered and reviewed by authorized staff.
Frequently asked questions
About internal referrals
Can a referral be rejected with a reason?+
Yes. The documented workflow includes rejection with a note.
Does the feature schedule appointments?+
No. Internal referrals are operational hand-offs rather than a full scheduling module.
Can a referral form be printed?+
Yes. A printable referral form is included in the current document set.
Related CliviQue workflows
Patient timeline and movement trail
Read the operational story across care settings and hand-offs
View featurePrintable clinical documents
Generate deterministic PDFs from current live records
View featureDuty and coverage
Coordinate rostered shifts, actual on-duty state, and coverage changes
View featureGuided implementation
Evaluate internal referrals in your hospital context
A product walkthrough can cover the implemented workflow, roles, facility setup, subscription entitlements, deployment boundaries, and any requirements that remain outside the current MVP.