1
Plan the shift
Create the rostered department or ward coverage.
Duty and coverage
Coordinate rostered shifts, actual on-duty state, and coverage changes
Plan department and ward shifts, mark actual on-duty state, reassign staff when coverage changes, and see current staff availability.
The operational problem
A planned rota and the actual on-duty team are not always the same
Supervisors need to see planned coverage, actual attendance state, and changes without confusing the roster with patient case assignments. CliviQue keeps those concepts distinct.
What CliviQue currently supports
Department and ward shifts
Create and review planned coverage in the relevant facility context.
Actual on-duty state
Record who is currently on duty rather than assuming the plan was followed.
Coverage reassignment
Reflect operational changes when responsibility moves between staff.
Operations visibility
Surface duty gaps and current coverage in facility operations views.
How the workflow progresses
A connected operational sequence
2
Confirm actual duty
Mark the real on-duty state as work begins or changes.
3
Reassign and review gaps
Record coverage changes and use the operations view to identify unresolved gaps.
Current scope and limitations
What this feature does not claim
- Duty and Coverage is not payroll or biometric attendance software.
- Automated rota optimization and workload balancing are not included in the MVP.
- The roster is separate from patient case assignment.
Frequently asked questions
About duty and coverage
Does this include payroll?+
No. The current feature coordinates duty and coverage rather than payroll.
Can actual duty differ from the planned roster?+
Yes. The workflow records actual on-duty state and reassignment separately from the original plan.
Does CliviQue automatically optimize the rota?+
No. Automated rota optimization is outside the current MVP scope.
Related CliviQue workflows
Facility operations and service catalogue
Configure departments, wards, services, tariffs, and live operating views
View featureInternal referrals
Preserve patient context across departmental and specialist hand-offs
View featureRole-based access and facility scoping
Limit actions and data to the authorized user, role, organization, and facility
View featureGuided implementation
Evaluate duty and coverage in your hospital context
A product walkthrough can cover the implemented workflow, roles, facility setup, subscription entitlements, deployment boundaries, and any requirements that remain outside the current MVP.