1
Configure the facility
Create the relevant departments, wards, and operational structure.
Facility operations and service catalogue
Configure departments, wards, services, tariffs, and live operating views
Maintain facility structure and service catalogue coverage, then surface live queues, beds, referrals, duty gaps, billing blocks, and escalation items.
The operational problem
Operational dashboards are only useful when facility structure is configured correctly
Departments, wards, services, tariffs, and coverage determine where work can go and how it is counted. CliviQue provides facility setup alongside a supervisor console for current operational pressure.
What CliviQue currently supports
Departments and wards
Configure the facility structure used by clinical and operational workflows.
Service catalogue and tariffs
Maintain non-pharmacy services and applicable pricing references.
Coverage visibility
Review which services are available in the selected facility context.
Supervisor operating console
See live queues, beds, referrals, duty gaps, billing blocks, and escalation items.
How the workflow progresses
A connected operational sequence
2
Publish service coverage
Set up the catalogue, tariffs, and facility coverage needed by workflows.
3
Review current operations
Use facility-scoped summaries to identify active work and operational gaps.
Current scope and limitations
What this feature does not claim
- Sidebar counts are current-facility counts and can differ from a separately selected facility panel.
- The operations console reports current workflow state; it does not change underlying clinical rules.
- Tariffs and service availability must be governed by the hospital.
Frequently asked questions
About facility operations and service catalogue
Can CliviQue configure departments and wards?+
Yes. Facility setup includes departments and wards used by the operational workflows.
Does it include a service catalogue?+
Yes. The current system supports service catalogue configuration and coverage.
Are operations counts facility-scoped?+
Yes. Current-facility counts are an explicit MVP behavior.
Related CliviQue workflows
Duty and coverage
Coordinate rostered shifts, actual on-duty state, and coverage changes
View featureHospital billing and payments
Keep charges, invoices, payments, and clearance connected to care workflows
View featureRole-based access and facility scoping
Limit actions and data to the authorized user, role, organization, and facility
View featureGuided implementation
Evaluate facility operations and service catalogue in your hospital context
A product walkthrough can cover the implemented workflow, roles, facility setup, subscription entitlements, deployment boundaries, and any requirements that remain outside the current MVP.