Patient registration and OPD

Move an outpatient visit from registration to a completed encounter

Register patients, create encounters, capture triage and consultation details, add diagnoses, place service orders, bill, receive payment, and close the visit.

The operational problem

Outpatient work becomes fragmented when every desk keeps a separate record

Registration, triage, consultation, orders, billing, and fulfilment need a shared patient and encounter context. CliviQue keeps the operational hand-offs attached to the same visit instead of rebuilding the story from paper and verbal updates.

What CliviQue currently supports

Patient and encounter context

Keep demographic details, the active encounter, clinical notes, diagnoses, orders, and billing references connected.

Triage and consultation

Support role-specific work for triage staff and clinicians without exposing every action to every user.

Ordered services

Create lab, imaging, pharmacy, and procedure orders from the encounter workflow.

Completion with billing context

Track the visit through charges and payment before the encounter is completed.

How the workflow progresses

A connected operational sequence

1

Register or find the patient

Create the patient record or reopen an existing one before starting the visit.

2

Document the encounter

Capture triage, consultation, diagnoses, and the required clinical service orders.

3

Complete the operational hand-offs

Fulfil orders, resolve billing, and close the encounter with its history intact.

Current scope and limitations

What this feature does not claim

  • The current MVP is an operational HMIS workflow, not an autonomous clinical decision system.
  • Clinical decisions and documentation quality remain the responsibility of authorized hospital staff.
  • Appointment scheduling is not presented as part of this OPD feature set.

Frequently asked questions

About patient registration and opd

Can staff reopen an existing patient record?+

Yes. The workflow is designed to find an existing patient or create a new record before opening an encounter.

Does OPD connect to orders and billing?+

Yes. The implemented flow includes lab, imaging, pharmacy, and procedure orders together with billing and payment hand-offs.

Does CliviQue make clinical decisions?+

No. CliviQue organizes authorized workflows and records; clinicians remain responsible for care decisions.

Guided implementation

Evaluate patient registration and opd in your hospital context

A product walkthrough can cover the implemented workflow, roles, facility setup, subscription entitlements, deployment boundaries, and any requirements that remain outside the current MVP.