1
Create the request
Open the transport request from the linked patient and emergency context.
Ambulance and transfers
Track transport requests, vehicle assignment, and trip progression
Create transport requests from emergency transfer or referral decisions, assign available vehicles, and progress pickup, onboard, arrival, and completion states.
The operational problem
A transfer request needs more than a phone call and a vehicle number
Dispatchers and clinical teams need to know why transport was requested, which patient and visit it belongs to, which vehicle is assigned, and whether the trip has progressed. CliviQue records that operational sequence.
What CliviQue currently supports
Request from emergency disposition
Create transport work from a transfer or referral decision.
Vehicle assignment
Assign an available ambulance while retaining historical assignment data.
Trip milestones
Track pickup, onboard, arrival, and completion states.
Vehicle release
Return the vehicle to available status after trip completion.
How the workflow progresses
A connected operational sequence
2
Assign and progress
Choose an available vehicle and update the trip through its operational milestones.
3
Complete and release
Close the trip and make the vehicle available for another request.
Current scope and limitations
What this feature does not claim
- GPS tracking, route optimization, fuel, and maintenance are not included in the current MVP.
- Distance-based billing is not claimed.
- Dispatch decisions and emergency transport protocols remain the hospital's responsibility.
Frequently asked questions
About ambulance and transfers
Does CliviQue show vehicle availability?+
Yes. Assigned vehicles are released back to available status after completion.
Does it include GPS tracking?+
No. GPS and route optimization are outside the current MVP.
Can a request originate from an emergency transfer?+
Yes. Emergency transfer or referral disposition can create the transport request.
Related CliviQue workflows
Emergency and casualty
Coordinate emergency visits, observations, procedures, and disposition
View featurePatient timeline and movement trail
Read the operational story across care settings and hand-offs
View featureHospital billing and payments
Keep charges, invoices, payments, and clearance connected to care workflows
View featureGuided implementation
Evaluate ambulance and transfers in your hospital context
A product walkthrough can cover the implemented workflow, roles, facility setup, subscription entitlements, deployment boundaries, and any requirements that remain outside the current MVP.